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How to check if the camera is working fine or not

Please check if the white antenna on the camera is loose first.If the antenna is loose, tighten it.

First check to see if the power adapter is working by testing with another power adapter. If the power adapter is functioning, move the

camera close to NVR box to check  whether you have video or not.

If there is no video, cover the photocell with your finger as shown in the figure below.

If the IR-CUT light turns red, the camera is working.

If it does not turn red, this indicates that the camera has experienced a malfunction.

Please take a picture and show it to us.Please give me your Amazon order number , address and telephone number.

We'll send you a replacement.

In this case, please contact us for after sale service.

2022-06-14 Has this help solved your problem? 86 people have voted solved unsolved